How do I add my staff? Sign in as a manager, open Staff, tap Add, choose a role, and set a 4-digit PIN (staff) or password (managers). They sign in with those on your hotel.
How does billing work? Subscriptions are handled by Apple. Your hotel owner starts a 14-day free trial in the app; after that it renews monthly by hotel size. Manage or cancel anytime in your Apple ID settings.
Does it work offline? Yes. Housekeepers can update rooms with no signal; changes sync automatically when Wi-Fi returns.
How do I delete my account? In the app, open your Profile and tap Delete account — this removes your staff account and personal data. You can also email us.
My hotel's subscription is inactive. Please contact your hotel administrator, or email us for billing help.